Overview
You can allow others to interact with your agents anywhere. Public conversations with agents will be visible inside the agent dashboard under the Inbox tab.
💡 Note: Share & Embed AI Agents to learn more.
Enable Public Agent Chats
Navigate to the 🤖 Agents tab.
However the mouse cursor over an agent.
Click the Share Agent button on the right.
Enable the Public access toggle.
Customize Public Agents
The sharing menu includes a number of settings for your public agent:
Mode: Choose the level of interactions with the agent.
Copy Knowledge: Decide if you want to allow others to copy agent knowledge.
Hide Branding: Remove Taskade branding in the agent footer.
Theme: Select light, dark, or automatic theme.
Background: Select or upload a custom background.
Share a Public Agent Link
You can copy the agent link or embed code and share it anywhere:
Click Copy link to share a direct link.
Click Copy code to embed the agent on your website.
Embed Agent Widget
Add an AI agent widget to your site for an interactive and engaging user interface. The widget will offer continuous AI-driven support for your service or product.
Share & Embed menu of your agent (see the first section).
Scroll down and click Copy widget.
Place the widget code inside the <body> section of your webpage.
Automate Public Chats
You can easily automate public agent chats with a dedicated trigger:
Go to the Automations tab in your workspace or folder.
Click ➕ Add automation (start from scratch or generate with Taskade AI).
Click ➕ Add Trigger and choose the Public Agent Public Chat Ended trigger.
Choose the agent you want to monitor in the right sidebar.
Continue building your automnation with actions.
💡 Note: When the public chat ends, the trigger will activate your automation and pass the conversation history to the next step in your workflow. Visit Agent Public Chat Ended to learn more about the trigger.
Review Public Agent Inbox
When somebody interacts with the public agent, the conversations will be aggregated inside the Inbox tab in the agent dashboard:
Choose your agent in the Agents tab.
Navigate to the Chat tab (top-right).
Go to the Inbox tab in the left sidebar to see threaded conversations.
Use Cases
Not sure where to start? Here are a few use cases you can explore.
Here's a table summarizing the information you provided:
🤹 Use Case | 🔤 Description | 🔄 Automations |
Knowledge Sharing & FAQs | Embed agents on your website to answer FAQs, share resources, and guide visitors using up-to-date knowledge. | Log user queries, create tasks for unresolved issues. |
Customer Support Automation | Use agents trained with support documentation to handle queries 24/7, while unresolved conversations are logged in the inbox for team review. | Trigger escalations or follow-up emails automatically. |
Pre-Sales Engagement | Train agents with pricing, product details, and demos. Engage leads on your website or dashboard, while tracking interactions in the inbox. | Schedule sales calls or create CRM updates. |
Event & Meeting Management | AI agents help schedule meetings, manage agendas, and summarize discussions. Interactions are logged in the inbox for easy access to key points. | Send meeting reminders, distribute notes. |
Web Search, Scraping, and YouTube Transcription | Agents search the web, scrape competitor sites, or transcribe YouTube videos to share insights in public chats. | Save insights to Taskade projects, notify teams via inbox. |
Team Productivity | Agents trained with workflows provide quick answers, suggest tasks, and streamline project management, logging all interactions in the inbox. | Assign tasks, update timelines, or send reminders. |
😊 Helpful Links
Download our apps: taskade.com/downloads
Leave feedback: taskade.com/feedback
Changelog: taskade.com/blog/updates
Watch tutorials: youtube.com/taskade
Contact us: taskade.com/contact
🤖 Taskade AI Essentials