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Public Agent Inbox

Share your agents with others and review public conversations.

Updated over a week ago

Overview

You can allow others to interact with your agents anywhere. Public conversations with agents will be visible inside the agent dashboard under the Inbox tab.

πŸ’‘ Note: Visit AI Agents Chat to learn more.


Enable Public Agent Chats

  • Navigate to the πŸ€– Agents tab.
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  • However the mouse cursor over an agent.
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  • Click the Share Agent button on the right.

  • Enable the Public access toggle.


Customize Public Agents

The sharing menu includes a number of settings for your public agent:
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  • Mode: Choose the level of interactions with the agent.
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  • Copy Knowledge: Decide if you want to allow others to copy agent knowledge.
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  • Hide Branding: Remove Taskade branding in the agent footer.
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  • Theme: Select light, dark, or automatic theme.
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  • Background: Select or upload a custom background.


Share a Public Agent Link

You can copy the agent link or embed code and share it anywhere:
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  • Click Copy link to share a direct link.
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  • Click Copy code to embed the agent on your website.


Review Public Agent Inbox

When somebody interacts with the public agent, the conversations will be aggregated inside the Inbox tab in the agent dashboard:

  • Choose your agent in the Agents tab.

  • Navigate to the Chat tab (top-right).

  • Go to the Inbox tab in the left sidebar to see threaded conversations.


Use Cases

Not sure where to start? Here are a few use cases you can explore.

Here's a table summarizing the information you provided:

🀹 Use Case

πŸ”€ Description

πŸ”„ Automations

Knowledge Sharing & FAQs

Embed agents on your website to answer FAQs, share resources, and guide visitors using up-to-date knowledge.

Log user queries, create tasks for unresolved issues.

Customer Support Automation

Use agents trained with support documentation to handle queries 24/7, while unresolved conversations are logged in the inbox for team review.

Trigger escalations or follow-up emails automatically.

Pre-Sales Engagement

Train agents with pricing, product details, and demos. Engage leads on your website or dashboard, while tracking interactions in the inbox.

Schedule sales calls or create CRM updates.

Event & Meeting Management

AI agents help schedule meetings, manage agendas, and summarize discussions. Interactions are logged in the inbox for easy access to key points.

Send meeting reminders, distribute notes.

Web Search, Scraping, and YouTube Transcription

Agents search the web, scrape competitor sites, or transcribe YouTube videos to share insights in public chats.

Save insights to Taskade projects, notify teams via inbox.

Team Productivity

Agents trained with workflows provide quick answers, suggest tasks, and streamline project management, logging all interactions in the inbox.

Assign tasks, update timelines, or send reminders.


😊 Helpful Links

πŸ€– Taskade AI Essentials

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