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All CollectionsAI AutomationActions
Categorize with AI (Automation Action)
Categorize with AI (Automation Action)
Updated over 2 weeks ago

Overview

The Categorize with AI action allows you to automatically analyze, classify, and organize information within your automation workflows. Choose from dozens of presets to handle tasks like sentiment analysis, lead qualification, and many more.

πŸ’‘ Note: Read our Automation Guide to learn more.


How to Get Started

Add the Action

  • Click βž• Add Step and choose Categorize with AI action.
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  • Select a presets from the list.


Configure the Action

  • Configure the action in the sidebar on the right.

  • Add a trigger that will set off the automation.
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  • Add more steps (optional) and enable the automation.


Use Cases

Here are a few ideas how you can use this action in your automations:

πŸͺ„ Use case

πŸ”€ Description

Sentiment analysis

Analyze customer feedback to determine if the sentiment expressed is positive, neutral, or negative.

Recruitment candidate scoring

Evaluate job applicants based on their professional experience.

Support ticket prioritization

Categorize and prioritize customer support tickets to ensure timely and effective responses.

Lead qualification

Analyze and rank potential leads to identify the most promising opportunities for sales conversion.

Content moderation

Detect and filter inappropriate or sensitive content, maintaining a safe and compliant environment.

Customer feedback analysis

Extract actionable insights from customer reviews and surveys to understand customer needs.

Churn risk prediction

Identify customers who are likely to stop using a service to retain them and reduce churn rates.


😊 Helpful Links

πŸ€– Taskade AI Essentials

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