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Taskade as a CRM

Use Taskade as your CRM platform. Track customer interactions, manage sales pipelines, and maintain detailed records.

Updated over 3 months ago

Overview

Taskade allows you to transform your workspace into a powerhouse for customer relationship management (CRM) with the Table view.

  • πŸ”Ά Track client interactions
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  • πŸ”Ά Manage sales pipelines
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  • πŸ”Ά Automate leads nurturing

πŸ’‘ Note: Read the Table View article to learn more.


Getting Started with Table View

The Table view introduces adjustable columns tailored to your project's needs and lets you resize, rearrange, and modify visibility for a personalized CRM experience.

Enable the table view:

To build your CRM, start by switching to the Table view:

  1. Open your project.
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  2. Click the 4th icon in the navigation bar at the top.
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  3. Select the table view again to set the view as default.

action-view.jpg

πŸ’‘ Note: Changing project views doesn't affect project contents.

Add CRM Columns

Next, we need to add columns that will help you segment and sort your CRM information in a way that's tailored to your workflow.

  • Click the βž• button next to the last column (you may need to scroll right).
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    • (method #1) Choose one of the available presets.
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    • (method #2) Choose Single select to add a custom column.

Edit Columns / Fields

You can customize existing CRM fields at any time:

  • Edit field contents:
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    • Click the Β·Β·Β· three dots next to a column name.
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    • Choose ✏️ Edit Field from the list.
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    • Edit the field name and available options.

  • Resize, reorder, or hide columns:
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    • Resize: Click and hold a column divider and drag it to the left or right.
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    • Reorder: Click and hold a column header and drag it to the left or right.
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    • Hide: Click Β·Β·Β· next to a column header ➑ Hide column.
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    • Show: Click the βž• button at the end of a table to add columns again.
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      • You may need to scroll to the right to see the βž• button.

Add CRM Entries

Now that we've laid the groundwork with our neatly arranged columns, it's time to bring our CRM to life by adding entries. This is where the magic happens – each entry represents a valuable interaction, a client, or a lead that helps your business thrive.

  1. Click the βž• Add Task button at the top of the table.
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  2. Type the name or title on the left.
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  3. Use the column drop-downs to select item parameters.


Automate Your CRM with Taskade AI

Taskade lets you connect to essential tools like Mailchimp, Google Sheets, Google Forms, or Gmail to automate your CRM workflow.

πŸ’‘ Note: Visit Triggers & Actions for a full list of available connectors.

    1. Go to the Automations tab in your workspace
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    2. Click βž• Add automation.
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    3. Click βž• Add Trigger to choose a trigger.
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    4. Click βž• Add Action to define automation steps.
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    5. When you're done, click Save changes in the top-right corner.

πŸ’‘ Note: Watch this short video to get started! πŸ‘‡


Automation Ideas

You can automate and streamline your CRM projects in many different ways. Here are a few CRM automation ideas to get you started.

Google Forms + Taskade AI + Gmail

Google Forms

Trigger: New Form Submission

Taskade

Action: Add Task

Taskade AI

Action: Generate with AI

Gmail

Action: Send email

πŸ”„ Automation Scenario: When a new form submission is received from a potential lead through Google Forms, the lead is added to the CRM project. Taskade AI generates a personalized message based on the submitted information. Gmail then automatically sends this message to the lead.

Calendly + Taskade AI + Slack

Calendly

Trigger: Event Scheduled

Taskade

Action: Add Task

Taskade AI

Action: Generate with AI

Slack

Action: Send channel message

πŸ”„ Automation Scenario: When a new event is scheduled in Calendly, the lead is added to the CRM project. Taskade AI generates a personalized message or reminder based on the event details. This message is then sent to a designated Slack channel to notify team members about the scheduled event.


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